Privacy policy
Kevin Elfassy SASU places the utmost importance on protecting your personal data, in compliance with the General Data Protection Regulation (GDPR).
Data controller
Kevin Elfassy SASU, 40 rue Madeleine Michelis, 92200 Neuilly-sur-Seine. Contact: hello@cosy-maison.fr.
Data collected
- Customer account: first/last name, email, password (encrypted), phone, address.
- Orders: history, products, shipping and billing addresses.
- Contact: messages, contact details.
- Browsing: technical and analytics cookies.
Purposes
- Order and shipping management (Shopify)
- Customer service and after-sales
- Anonymous usage statistics
- Newsletter (only with your consent)
Retention period
Customer data is kept 3 years after last activity. Invoicing data is kept 10 years (legal obligation).
Your rights
You have rights of access, rectification, erasure, portability, objection and restriction. Exercise them via hello@cosy-maison.fr. You may also contact the CNIL (cnil.fr).
Processors
- Shopify (e-commerce hosting, payment)
- Hostinger (showcase site hosting)
- Prestataire logistique (shipping)
- Supabase (customer accounts database — EU)